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From June 24 to 27, Diligateups Company successfully held its first Advanced Service Engineer Certification Training session of 2026 at its Shenzhen headquarters. This training was specifically designed for after-sales service engineers from channel partners across the country. It aimed to comprehensively enhance partners’ technical service capabilities, ensure the quality of end-user deliveries, deepen the synergistic development of service and sales operations, and work together to build an efficient, professional, stable, and sustainable industry service ecosystem.

Strengthening Training Support to Lay a Solid Foundation for Empowerment
To ensure the high quality and efficiency of this training session, Diligateups Company completed a comprehensive upgrade of the training venue and an update of its hardware equipment ahead of schedule. The company newly acquired and deployed core hands-on equipment, including precision air conditioners and BM5.0 and BM6.0 micro-modules, while simultaneously completing the setup and debugging of the supporting monitoring system. Additionally, the project team optimized ventilation and temperature control in the hands-on training areas and standardized the organization of the spare parts storage space. These efforts not only provided high-quality facilities and hardware support for the theoretical lectures, hands-on exercises, and observation and exchange sessions during this training but also laid a solid hardware foundation for the ongoing, systematic, and professional training programs to come.
In the air conditioning product segment, the training focuses on a detailed breakdown of after-sales service techniques for CM inverter-driven fluorine-based heat pump units and TM Bing-ding suspended heat pipe chillers, while simultaneously incorporating core content such as cutting-edge liquid cooling technologies for intelligent computing centers and innovative energy-saving service products. Through systematic instruction and hands-on guidance, the program helps trainees master core skills across the entire service process—including product installation, commissioning, troubleshooting, and energy efficiency optimization—thereby strengthening their service capabilities throughout the full life-cycle of air conditioning products. Additionally, the introduction of cutting-edge liquid cooling courses helps trainees adapt to the trends of technological iteration in the era of intelligent computing, broadens the scope of their professional services, and continuously enhances their core competitiveness.
In the UPS product segment, the focus is on Diligateups UPS advanced technologies and key after-sales considerations for the new online transform-less UM Series products. Combined with an in-depth review of typical implementation cases for the Diligateups Power Series UPS, the session provides a detailed breakdown of critical processes—including product startup and commissioning, on-site delivery, and issue resolution—to help participants quickly master new products, technologies, and solutions, and efficiently adapt to frontline service work following product iterations.
The Micro-Module product segment, centered on its flagship products—BM5.0 and BM6.0—offers specialized training and hands-on exercises focused on core modules such as equipment installation and commissioning, monitoring platform operation, and system operations and maintenance management. This helps trainees master the full skill set required for the entire process—from product delivery and system commissioning to daily operations and maintenance and troubleshooting—thereby comprehensively enhancing their capabilities in providing integrated data center infrastructure services.
At the conclusion of the training, the company administered product-specific closed-book exams to comprehensively assess the trainees’ mastery of key technical concepts, standardized debugging procedures, and troubleshooting approaches. Trainees who passed the exams were officially awarded Advanced Service Engineer certification for the corresponding products, thereby reinforcing their service qualifications through professional certification and setting a benchmark for standardized service in the industry.
Continuing to Deepen Our Commitment to Comprehensive Channel Empowerment
Diligateups’ nationwide partner empowerment training tour and the first session of its Advanced Service Engineer Certification Training have successfully concluded. The two rounds of specialized training—covering everything from front-end marketing and product empowerment to back-end delivery, operations, and technical services—have established Aite Network’s comprehensive channel empowerment matrix. This initiative effectively addresses partners’ core challenges in market penetration, technical services, and project implementation, earning high praise from all participating partners.
Moving forward, Aite Network Energy will continue to deepen its multi-dimensional channel empowerment efforts, building high-quality platforms for technical training, skill exchange, and resource sharing. With a commitment to excellence in service and a focus on empowerment to drive mutual success, the company will join hands with channel partners nationwide to refine their expertise, unite in moving forward, and jointly chart a new blueprint for the data center industry.